Joint Commission standards deal with organization quality,
safety-of-care issues, and safety of the environment in which care
is provided. Anyone believing that he or she has pertinent and
valid information about such matters should first contact the
organization's management. If the concerns cannot be resolved
through the hospital, the individual is encouraged to contact the
Joint Commission. Requests for a public information interview must
be made in writing and should be sent to the Joint Commission's
Office of Quality Monitoring. The request must indicate the nature
of the information to be provided at the interview. Such requests
should be addressed to:
Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610
E-mail: complaint@jointcommission.org
